Contact Us

If you have any questions regarding your order that you have made or to check on the delivery status of your order, please contact us at:

  • Customer service: sales@caljavaonline.com or pocaljava@gmail.com
  • Phone: (800) 207-2750 or (818) 718-2707
  • Fax: (818) 718-2715
  • Address: 19519 Business Center Dr., Northridge, CA 91324 (Map it)
  • Business Hours: Monday - Friday 9:00 AM - 4:00 PM PST
  • Office Hours: Monday - Friday 8:00 AM - 5:00 PM PST
  • Pick-up Hours (by appointment only; please call/email us to schedule): Monday - Friday 10:00 AM - 12:00 PM & 1:00 PM - 4:00 PM PST

    How to place a Pick-Up order: please change the Delivery Method option from "Standard Shipping" to "Los Angeles Local Pick-Up", along with a note indicating the time & date of your preference. Pick up orders will be ready within 24 hours after the order is placed.  Once every item is ready for pick up, you will receive a Ready to Pickup Notification email and we'll hold your order within 5 business days.  Orders not picked up within this time frame will subject to 10% restocking fee for cancellation.  If you'd like to request an extension beyond the time-frame, please email us at pocaljava@gmail.com with your order# and date of the order.

INTERNATIONAL CUSTOMERS: Please review this page to learn more about our international shipping.

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Resale & Wholesale 

We're always looking to enter new retail relationships across the country and beyond, so if you think our cake products would be a perfect fit for your store or bakery, let us hear it!  We'd love to have you on board. We want to make sure we continue to bring on the best possible partners to help us grow, so please start by filling out the form below and we'll be in touch with you as soon as we can.

For Resale & Wholesale opportunities, please contact John Busch:

Phone: (818) 268-3231        Email: John.Caljava@gmail.com