I was pleased with the turn around time in receiving my Caddy Wampus Cake Stand although disappointed you were out of the round one. When I received it shhhh I closed office to go home and get it when I was prompted by the delivery status update. I had to because I had several more hours to go before closing and the order contained fondant flowers that I didn't want to leave out in the heat. Anyway, when I returned to the office with my order, I opened it and put it together just to see what it looks like and I was very excited. Although there was no indication as to which side was up on the base to screw in the tubing it would not go all the way in (this was the nicer side). I unscrewed it, flipped it over and it ******* right in. Can't wait to use it this weekend for my nieces graduation cake. Thank you. Love your site, your video how to's and love you more if you get the round one in soon. lol p.s. The fondant flowers I received in perfect shape nothing broken. They are the bomb and have saved me some time.