International Shipping Info
We gladly ship internationally as we are committed to shipping the products quickly & at the lowest cost to you. We have shipped all over the world, and we'll be happy to assist you on special shipping request. Please understand the high costs to shipping internationally, which is based on the total weight of your package.
HOW TO PLACE AN INTERNATIONAL ORDER
Please email us your order and we'll follow up with you through email. We would need your complete info (full name, shipping address, phone number) and along with the quantity and SKU# (item code). After we receive your order, we'll send you an email with your sales quote complete with your shipping options. Please respond within 5 business days, so that we can send your PayPal invoice with your total purchase. Shortly after your invoice is paid, your order will be shipped out within 48 hours or less. You'll receive an email confirmation with your tracking numbers once your order has been completed.
CAN I GET A QUOTE FIRST?
Sure! Please email us at Sales@CaljavaOnline.com with complete shipping address (city, postal code, country), and a brief message of what you'd like to order. We'll give you an estimate shipping cost and a few options based on the USPS shipping rates.
- All international orders will be canceled if we do not receive your response after 5 business days.
- There will be some additional duty and tax fees at the arrival time, in which cannot be determined beforehand. International customers are liable to pay for these fees, which are usually billed from the shipping courier (FedEx, UPS or USPS)
- We are not liable for any damaged & missing packages done by the courier. Please choose your shipping option wisely.
- For orders to Hawaii, Alaska, Puerto Rico, Guam, Virgin Islands and APO addresses, please contact us to place your order. We would need your name, address, and the details of your order (SKU# and quantity). We'll get back to you with your total, including shipping rates to Hawaii, Alaska, Puerto Rico, Guam, Virgin Islands and APO addresses.